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Questions? Our friendly staff is available 7 days a week. Call or text us at 480.626.4072 or e-mail info@AZVacationHomeRentals.com

Read how Arizona Vacation Home Rentals and other companies get their vacation rental properties ready for spring:

A Vacation Rental Deep Cleaning Checklist for the Spring

 

 

Save money and support local business by booking directly through

Arizona Vacation Home Rentals

Phone/Text: 480.626.4072

High quality guest experiences in a vacation or short term rental (STR) property are critical to maximizing an owner’s earnings. At the least, properties need to be safe, well-maintained, appealing and compliant with local regulations and laws.
Self management is both extensive and time-consuming. A better choice may be to choose a local and professional full service management team such as Arizona Vacation Home Rentals to ensure your STR is all around high performing.

 

 

What services does Arizona Vacation Home Rentals, a full service property management company, provide?

 

 

 

Arizona Vacation Home Rentals manages STRs in the greater Phoenix area and mountains to the north. There is great advantage to choosing a local company:

 

For additional information on why local is best read Top Ten Reasons for Choosing A Local Property Management Company.

 

 

 

Save money and support local business by booking directly through

Arizona Vacation Home Rentals

Phone/Text: 480.626.4072

 

 

 

 

 

Don’t let the jargon overwhelm you! Use our glossary to support your understanding of short term rentals (STR).
Questions or clarification are welcome 24/7 at Arizona Vacation Home Rentals, a full service property management company that serves the greater Phoenix area and mountains to the north.

 

 

Amenities – property specific features or services available to guests such as walking trails, swimming pool, hot tub or club membership

 

Amenity Fee – added charge for a service or optional amenity such as pool heating

 

Arrival Date – date guests with a reservation are arriving at property

 

Availability – dates a property is available for renting and not blocked by owner

 

Availability Calendar – website or channel calendar that shows the dates a property is available to rent

 

Back to Back Bookings – guests checking out and new guests arriving on the same day

 

Black Out Dates/Owner Holds dates chosen by the owner to not rent their property; may be for personal use or property repairs and upgrades

 

Book – to make a reservation

 

Booking – a reservation

 

Booking Confirmation – guest’s reservation has been confirmed by property management

 

Booking Fee – fees guests are charged for booking through a channel or website such as Vrbo or Airbnb

 

Booking Policy – procedures guests follow to book a property and receive confirmation

 

Booking Request – guests have requested to rent a property with available dates

 

Booking Window – the time between the date a guest reserves a property and their actual arrival date

 

Cancellation Fee – the fee guests must pay if they cancel their reservation after a certain date

 

Cancellation Policy – procedures followed when a guest cancels a reservation; may include a cancellation fee or no refund after a specific date

 

Channel Fee – the commission charged by channels such as Airbnb and Vrbo for listing your vacation rental property on their website

 

Channel Manager – member of the property management team who syncs a property’s availability calendar on different channels and websites to avoid double bookings

 

Check-In – time and date guest has access to vacation rental property as specified in rental contract

 

Check-Out – time and date guests have agreed to depart the rental property as specified in rental contract

 

Cleaning Fee – a one time fee paid by guests to cover the cost of cleaning after they have departed their rental property

 

Contactless/Self Check-In – guests receive information that allows them to check into a rental property without in-person contact with property management team or owner

 

Conversion Rate – this is the percentage of people who booked a property compared to the number of people who viewed it online (example: a 3% conversion rate means 100 people viewed the property online and 3 of them booked it)

 

 

Damage Waiver – a nonrefundable fee guests pay to cover damages that may occur during their stay

 

Daytime Visitors – number of visitors permitted to visit but not stay overnight at a property

 

Departure Date – date guests check out of a vacation rental property

 

Digital Marketing – using digital channels such as emails, social marketing, search engines and websites to advertise and promote bookings at a rental property

 

Direct Booking – guests reserve a property at Arizona Vacation Home Rentals (AVHR) instead of Vrbo, Airbnb or other third-party channels; rates are better and homeowner avoids a booking fee

 

Double Booking – 2 or more reservations for the same night(s) at the same property; this is avoided with an experienced property management team such as AVHR

 

Full Service Property Management – a comprehensive service covering all aspects of vacation rental property ownership including guest screening, bookings, advertising, collections, communication, 24/7 guest issues or emergencies, cleaning services, home security, local compliance and more

 

Guest Screening – digital guest screening process with extensive evaluations of potential guests before a reservation is confirmed; the process is designed to mitigate risks associated with illegal activities, non-payment, property damage and more

 

High/Peak Season – the time of year demand for vacation rentals is highest in a specific location

 

House Rules – applies to policies and rules guests are required to follow at a rental property such as no pets, no smoking, no parties, quiet hours, etc.

 

Instant Booking – a booking that is accepted immediately without requiring approval from property management team or owner

 

Keyless Entry – a key is not required to access a vacation home; usually a smart lock with remote control permits guest entry

 

Listing –  advertises a vacation rental property on a website or channel and includes house name, detailed description of the property, professional photos, pricing and availability calendar

 

Lockbox – box at home’s entrance that contains key(s) to access; requires a code to open

 

Low Season/Off Season – the time of year when demand for vacation rentals in a specific area is usually lower

 

Minimum Stay – minimum number of days/nights required of a reservation

 

 

Noise Alert System – measures and alerts management team to excessive noise levels inside and out at a property without recording conversations or any sounds

 

Owner Holds/Black Out Dates dates chosen by the owner to not rent their property; may be for personal use or property repairs and upgrades

 

Peak/High Season – the time of year demand for vacation rentals is highest in a specific location

 

Property Description – explains in details what a property offers and highlights features and amenities that are especially appealing to guests

 

Quiet Hours – the specific hours, governed by local law, guests must reduce and minimize noise at a rental property; time is usually 10 pm – 8 am

 

Rental Agreement – a legally binding contract guests sign agreeing to uphold all house rules, reservation policies and other expectations outlined in the contract

 

Reviews – feedback from guests about their experience at a property which may be posted on a channel or website; 5 STARS is always the goal

 

Search Engine Optimization (SEO) – a property listing is created around key and high interest words which give it higher rankings in search engines like Google and increase visibility

 

Security Deposit – this is a refundable fee guests pay to help cover any damages that occur during their stay; no damages, fee is refunded

 

Self Check-In/Contactless -guests receive information that allows them to check into a rental property without in-person contact with property management team or owner

 

Short-Term/Vacation Rentals – accommodations that travelers book as an alternative to hotels for a business trip, vacation or local event; advantages include more privacy, more space, fully stocked kitchen and exciting and private amenities such as pools and hot tubs

 

Smart Lock – device that allows guest to access home without a key; code is controlled remotely to allow contactless check-in

 

Standard Occupancy – the number of guests permitted to stay overnight at a home; exceptions must be in writing in advance of the reservation

 

Travel Insurance – Trip protection for cancellations, medical emergencies and other hardships that may interfere with a guest’s reservation; guests arrange through an insurance company of their choice

 

Vacation/Short-Term Rentals – accommodations that travelers book as an alternative to hotels for a business trip, vacation or local event; advantages include more privacy, more space, fully stocked kitchen and exciting and private amenities such as pools and hot tubs

 

 

Save money and support local business by booking directly through

Arizona Vacation Home Rentals

Phone/Text: 480.626.4072

Arizona Vacation Home Rentals (AVHR) markets your vacation home with one ultimate goal in mind: to maximize your rental income. To make this happen we use digital marketing strategies that attract guests, drive bookings and encourage loyalty to our brand.

 

The AVHR team focuses on the following marketing strategies to enhance visibility and promote reservations with both new and repeat guests.

 

 

 

 

 

 

 

 

 

 

Save money and support local business by booking directly through
Arizona Vacation Home Rentals
Phone/Text: 480.626.4072

 

 

Why choose Arizona Vacation Home Rentals (AVHR)?

 

 

 

Why is a local property management company best?

 

 

 

What is the property management fee?

 

 

 

How do I get started with AVHR?

 

 

 

What are the steps to a seamless start?

 

 

 

What cities does AVHR cover?

 

We manage homes in the greater Phoenix area as well as in the mountains near Payson. The cities we cover include: 

 

 

Where do we advertise your home?

 

 

 

How do we advertise your home?

 

 

 

How do I get my home guest ready?

 

The goal is to create a home that make guests feel like they never want to leave.  As part of your action plan we provide:

 

For detailed information about getting your home guest ready read Creating the Ideal Short Term Rental Space.

 

 

Who manages the reservations at my home?

 

Once your home is guest ready and listed on 200+ websites, we take care of all aspects of guest booking. 

 

 

How do we protect your home?

 

 

 

What is the service period if you choose AVHR?

 

 

 

How often can you use your home?

 

 

 

How do we keep you informed?

 

You can stay up to date on your vacation home using our owner portal. It’s easy to use and you can access it from your phone or desktop. 
The portal allows you to:

 

 

 

 

Save money and support local business by booking directly through

Arizona Vacation Home Rentals

Phone/Text: 480.626.4072

 

  

 

 

1. The vacation rental market is a local business and is best run by a local team, not managed by calling a distant location such as Austin or another country. 

 

2. Teams of local people who live in the area have detailed knowledge of communities that are safe and HOAs that are friendly to owners and guests of short term rentals. 

 

3. Local teams understand the local market and will guide you with pricing and advertising to augment the profit on your home.

 

4. Local management teams provide 24/7 personalized support for owners and guests.

 

5. Local teams have personal knowledge and experience with community maintenance and service companies and can best advise owners in terms of quality and price for reparations and remodels.

 

 

6. Local teams provide wellness checks on homes.  

 

7. When alerted by security systems, local teams go to your home to handle emergencies or guest concerns.

 

8. Local teams are weather aware and advise guests on safety precautions or property care to prevent weather-related damage.

 

9. Local property management companies know regional laws and requirements.

 

10. Local teams have personal knowledge of nearby attractions, events and services to recommend when guests ask.

 

 

 

Save money and support local business by booking directly through

Arizona Vacation Home Rentals

Phone/Text: 480.626.4072

 

If you rent vacation homes you have possibly wondered about the advantages to owning one or even several. You can easily transition from renter to owner and there are many convincing reasons for doing this. There’s also important information to know in advance of making the decision to convert your property or invest in a second home for this purpose.

 

 

Why It’s a Good Idea

 

 

What You Need to Know Before Committing

 

Getting Started

  1. Choose a general location.
  2. Shop houses with a projected income in mind. Location and amenities such as pool, hot tub, etc. will impact your potential earnings. AVHR has knowledge of the greater Phoenix area and can help you shop wisely.
  3. Be smart about HOA covenants as well as state and local ordinances that could affect your rental opportunities. Contact AVHR for information. We know our local communities and regulations.
  4. After purchasing the home (if not before) we highly recommend you hire a manager or consultant to help you complete the start-up process.
  5. Arizona Vacation Home Rentals is a full service, Five Star, local property management company that brings years of expertise to all areas of the vacation rental management business.

 

How Arizona Vacation Home Rentals (AVHR) Can Help You

 

 

Arizona Vacation Home Rentals is a full spectrum property management company that specializes in vacation rental start-up projects, marketing and owner/guest liaison services for vacation rental properties in the greater Phoenix and Payson areas. We have more than 14 years of experience marketing all levels of vacation rental properties. We have helped over 200 owners transform their home into a vacation rental.

If you have questions or would like to discuss converting a home or purchasing a vacation rental property please contact us.

 

Arizona Vacation Home Rentals

Phone/Text: 480.626.4072

E-mail:  info@AZVacationHomeRentals.com

Today’s traveler expects vacation rental properties to have all the conveniences of home. Many travelers are looking for the ultimate escape and seek homes with resort amenities or features above and beyond their own living accommodations.

Homes stocked with quality items make guests feel pampered and contribute to a better overall experience. No surprise that great experiences lead to better reviews and yield more bookings. Amenities and the guest experience can turn the one time visitor into a repeat guest.

The goal is to create spaces that make guests feel like they never want to leave. Arizona Vacation Home Rentals (AVHR) provides owners with this spreadsheet New Home Inventory List to help you estimate your start up costs. What follows in this blog is essential information along with the rationale for our recommendations.

 

 

Important Policies

 

Doing Our Share

 

 

Less Pricey Shopping with Quality in Mind

 

Home Smart Technology

It goes without saying that travelers expect the best home smart technology in their vacation homes whether they are traveling for pleasure or their destination is work-related:

 

 

Kitchens for Cooking and Eating

Well stocked kitchens are a perk to staying at a vacation home instead of a hotel. Guests may want to prepare home cooked meals and expect the usual staples to be supplied:

 

 

Good Night, Sleep Tight Bedrooms

Everyone deserves to sleep comfortably while on vacation or working away from home. Owners should consider furnishing each bedroom to function as a mini-hotel room:

 

 

Fresh and Clean: Bathrooms and Laundry Rooms

Bathrooms and bedrooms tend to be the rooms that leave lasting impressions on guests. Guests respond well to bathrooms that are updated so this may be money well spent:

 

 

The Outdoor Oasis

Many guests comment in home reviews how much they enjoy the outdoor spaces at their vacation home. Lay a foundation for memory making with an amenity rich outdoor setting that includes comfortable furnishings and activities for guests of all ages:

 

 

The Final Touch

 

Save money and support local business by booking directly through

Arizona Vacation Home Rentals

Phone/Text: 480.626.4072

 

 

Our guests’ safety and security is our number one priority. We also want our owners to feel comfortable with how we safeguard their investments and protect guests. While most short term renters treat our homes as they do their own, there is the occasional guest who violates our NO party, event or large group policy. A party can be devastating: neighbors are annoyed, the police are called and HOAs impose owner fines or pass covenants that restrict short term rentals within the community. Damage from a party can be extensive: insurance and other claims rarely cover all expenses.

Arizona Vacation Home Rentals (AVHR) is taking steps to improve the overall guest, neighbor and owner experience by increasing the smart technology at our homes. The installed security devices add another layer of protection and ultimately reduce incidents which result in rental violations, unwarranted damage to property and annoyed neighbors. We have also upgraded our guest screening process and we continue to make in-person checks on our homes whether they are occupied or empty.

 

Security Cameras

Guest privacy is critical and installing camera and surveillance devices inside of vacation homes is illegal. Exterior cameras are legal; however, disclosure of any cameras on a property is required by many online travel agencies such as Airbnb and VRBO.

Arizona Vacation Home Rentals has added cameras to the exteriors of many of our homes. The cameras face the street and provide a clear view of the entire driveway both day and night. The audio capability of the cameras is off: we do not record conversations or sounds. The cameras are monitored to ensure guests are not having parties or groups larger than authorized in the rental agreement. They enhance guest safety by catching break-ins and and identifying suspicious activities. In case of incidents, the cameras have playback capabilities which protect guests against unwarranted claims by an HOA and other conflicts of interest.

 

 

NoiseAware

To keep neighbors happy and prevent incidents we have added NoiseAware to our homes. Two or three of these small units have been placed both inside and out at all of our homes. NoiseAware does not detect or record any sounds or conversations. Instead, the units measure noise levels in decibels and, based on preset noise levels, alert guests when there is excessive noise at a home. If guests do not respond and reduce the noise Arizona Vacation Home Rentals is notified. NoiseAware is another use of technology to guard against unfair accusations by HOAs or neighbors.

 

Remote Locks

Remote locks have been added to improve security and facilitate both keyless and contactless entry into our vacation homes. The locks are integrated with our reservation system: guests will receive a unique code that allows entry for the duration of their reservation. Problems with lost keys, duplication of keys or guests being locked out are avoided. The codes are modified remotely between guests to give future guests peace of mind in knowing the home is secure.

 

Guest Screening

AVHR recently upgraded our digital guest screening process to include extensive evaluations of potential guests before they book a property. The process is designed to mitigate risks associated with illegal activities, non-payment, property damage and more.

The AVHR team also talks to all potential guests to confirm their understanding of house rules, the rental agreement and any unique situations with amenities. This step reduces misunderstandings and disappointment among guests and is another way we actively protect short term rental properties.

 

Smoke and Carbon Monoxide Alarms

Smoke and carbon monoxide alarms are familiar technology that protect guests and homes. In some houses the alarms are wired to the home’s electrical circuit and connected to the other detectors in the home. When any unit detects smoke or carbon monoxide, the alarm activates a sound simultaneously throughout the home. Should the home lose electricity they default to battery power.

Some homes utilize battery powered smoke and carbon monoxide alarms. The units function individually, detecting dangerous smoke or carbon monoxide levels and emitting an alarm to notify the people in the home. Many of our vacation homes have both electrically wired and battery powered smoke and carbon monoxide alarms.

 

 

 

The Bottom Line

Arizona Vacation Home Rentals wants to deliver an optimal experience for our guests and owners. We know travelers rely on technology to plan and book time away with the expectation that travel agencies stay current on best practices. With our new smart home tech and security solutions travelers can be reassured the vacation property they choose for relaxing or working is safe and secure. Owners’ confidence and peace of mind will grow knowing we have upped our security game to protect their investments and guests.

 

 

Save money and support local business by booking directly through

Arizona Vacation Home Rentals

Phone/Text: 480.626.4072

*Photo credit: © Claire Arnot

 

Yes, we have bobcats in the greater Phoenix area. In fact, bobcats are common throughout Arizona and found in all contiguous states in the USA with possibly one or two exceptions.  In Arizona, and specifically the Sonoran Desert, they especially thrive in forested mountains, rocky canyons and dense brush areas. Sometimes referred to as wildcats, the development and occupation of their natural habitat has forced bobcats to adapt to living in more populated areas which include our suburbs and the outskirts of cities.

 

*Photo credit: © Cindy Beardsley

*Photo credit: © Cindy Beardsley

 

Identifying Bobcats

Bobcats, named for their bobbed tails, are bigger than house cats but smaller than mountain lions. They have flat faces, furry cheeks, long legs and big paws. Size-wise, they are 18 – 24 inches tall, 2 – 3 feet long, weigh 15 – 35 pounds and have tails that are 2 – 8 inches in length. Bobcats can jump heights of 10 plus feet and climb small trees. On the move, they are usually solitary unless it’s a female moving kittens between dens, siblings or mating pairs. In Arizona, breeding usually occurs December through April. The kittens are born April to early June and litters are mostly 2 – 3 in number. The kittens stay with their mother for most of their first year and start learning to hunt at 4 – 5 months. The average lifespan of a wild bobcat is 12 – 15 years.

*Photo credit: © Cindy Beardsley

 

Bobcat Behaviors

Pouncing on their prey like mountain lions, Arizona bobcats are opportunistic carnivores with a menu that includes rabbits, rodents, other small mammals, birds and occasionally lizards and snakes. Occasionally they are seen eating small deer and pronghorns. Unsupervised cats and small dogs also provide meals to hungry bobcats who are known to visit backyards in search of food and water.

 

These shy and often reclusive animals are nocturnal hunters but may be spotted sleeping or reclining during daylight hours. Some favorite roosts are dens, low tree branches, hollow logs, tree and bush thickets, and caves. In developed areas bobcats choose patios, under decks, empty lots, enclosed yards, rooftops or driveway culverts – any place where they feel secure for a daytime nap.

 

*Photo credit: © Foofoo Sullivan

 

*Photo credit: © Beth Tierney Jablonski

 

It’s important to note that bobcats almost never attack humans. The few documented cases involve bobcats with kittens or rabies; however, rabies in bobcats is very rare. 

 

In Arizona bobcats are considered a species of concern with populations relatively stable overall. You must have a license to hunt bobcats and keep in mind that most Arizona cities ban shooting firearms within city limits. Possession of live bobcats is illegal.

 

*Photo credit: © Beth Tierney Jablonski

 

What To Do If You See A Bobcat

 

*Photo credit: © Cindy Beardsley

 

Important Wildlife Safety

Wild animals are exactly that, WILD! Their response to human encounters is unpredictable at best. When wild animals injure people they are removed or euthanized because of people’s behaviors. Please act responsibly!

The following applies to all wildlife and within the greater Phoenix area especially relates to bobcats, peccaries and coyotes.

 

Arizona Vacation Home Rentals has a home, Bobcat Den, that has a neighborhood bobcat. The cat is sometimes spotted napping in the home’s front and back yards. It’s quite likely that you will view bobcats at some of our other homes and especially if there are green spaces that border the homes.

*Photo credit: © Cindy Beardsley

 

Save money and support local business by booking directly through

Arizona Vacation Home Rentals

Phone/Text: 480.626.4072

 

*Photo credit: © Ken Krahulec

 

* Special thanks to all the Sonoran Desert Wildlife group members who contributed bobcat photos for this blog!